Nauman Tech Solutions ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website alitech.solutions or engage our services.
1. Information We Collect
Information You Provide Directly
- Contact information — name, email address, phone number, company name
- Project details — information you share when requesting a quote or consultation
- Communications — messages sent through our contact form or live chat
Information Collected Automatically
- Usage data — pages visited, time spent, referring URLs, browser type, device type
- IP address — used for security and analytics purposes
- Cookies — see our Cookie Policy for details
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested services
- Send project updates, invoices, and service-related communications
- Improve our website and services based on usage patterns
- Comply with legal obligations and protect our legal rights
- Prevent fraud and ensure the security of our systems
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
3. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area, we process your personal data under the following legal bases:
- Contract performance — processing necessary to fulfill a service agreement
- Legitimate interests — improving our services and communicating with prospects
- Consent — where you have explicitly opted in (e.g., marketing emails)
- Legal obligation — compliance with applicable laws
4. Data Sharing and Disclosure
We may share your information with:
- Service providers — hosting, email, analytics, and payment processors who assist in our operations under strict confidentiality agreements
- Legal authorities — when required by law, court order, or to protect our rights
- Business transfers — in the event of a merger, acquisition, or sale of assets
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Contact form submissions are retained for up to 3 years. Client project data is retained for the duration of the engagement plus 5 years.
6. Your Rights
Depending on your location, you may have the following rights:
- Access — request a copy of the personal data we hold about you
- Correction — request correction of inaccurate data
- Deletion — request deletion of your personal data ("right to be forgotten")
- Portability — receive your data in a structured, machine-readable format
- Objection — object to processing based on legitimate interests
- Withdraw consent — where processing is based on consent
To exercise any of these rights, contact us at [email protected].
7. Security
We implement industry-standard security measures including SSL/TLS encryption, access controls, and regular security reviews to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
9. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated "Last updated" date. Your continued use of our website after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Nauman Tech Solutions
- Chak No 41 WB, Vehari 61100, Pakistan
- Email: [email protected]
- Authorized Representative: Nauman Ashiq
- Phone: +92 326 9494401